Gulabi Surovar

Your artwork is carefully packaged to ensure it arrives safely and in pristine condition. Framed posters are securely packaged with reinforced flat packaging, corner protectors and protective film to prevent damage. Framed canvases are wrapped in a protective sleeve and secured with corner protection before being placed in sturdy, corrugated boxes. We use high quality, recycled packaging materials wherever possible to protect your artwork while minimising our environmental impact.  

Your artwork is made to order and produced through our trusted printing partner. For Australian orders, most prints  are produced and delivered within approximately 6-10 business days, depending on the product, destination and shipping method selected. Once your order has been dispatched, you will receive tracking information so you can follow its journey. Please note that delivery times are estimates and may vary during busy periods or due to circumstances outside our control.

Hanging your art is simple, choose your desired position and mark the wall. Then install the appropriate nail or screw for the size and weight of your artwork. Align the sawtooth hanger(s) on the back of the frame with the wall fixings and carefully hang your artwork. Once in place, use a level to ensure it is straight. The included anti-collision silicone pads help keep your poster or canvas stable.

All our frames come equipped with a hanging kit, designed for both horizontal and vertical mounting, to suit your artwork's orientation. Larger frames (60 x 80 cm and above) feature a pre-attached hook on the back panel. Smaller frames come with a mounting kit and an easel/stand. Regardless of the size, you will find three sawtooth mechanisms on the back. Please note that screws or nails are not included in the hanging kit.

as our products are made to order for each purchase, we do not accept returns or refunds for change-of-mind purchases. Incorrect selections, or orders where the customer simply no longer wants the product.

Please ensure your delivery address is correct when placing your order. If an order is returned or cannot be delivered because an incorrect or incomplete address was provided, additional costs may apply if a replacement order is required.

We take great care to ensure your artwork arrives in excellent condition. If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and a clear photograph of the issue. We will assess the issue and where appropriate, arrange a replacement or refund at no additional cost to you.